We collect what we need to run NovaStack, explain how it is used, and give you meaningful control over your information.
01Information we collect
We collect information you provide directly, information generated when you use our Services, and limited information from trusted service providers.
02How we use information
We use information to provide, secure, maintain, and improve our Services. We may also use it to communicate with you about your account, respond to support requests, and comply with legal obligations.
- To authenticate users and protect accounts from misuse.
- To understand product performance and improve the NovaStack experience.
- To send service notices and, where permitted, relevant product updates.
04Data retention
We retain information for as long as needed to provide the Services, meet legal and accounting requirements, resolve disputes, and enforce agreements. Retention periods vary based on the type of information and why it was collected.
05Your choices and rights
Depending on where you live, you may have rights to access, correct, delete, restrict, or export your personal information. You may also object to certain processing or withdraw consent where processing is based on consent.
To make a request, email privacy@novastack.example. We may need to verify your identity before completing it.
06Security
We use technical and organisational safeguards designed to protect information against unauthorised access, loss, misuse, or alteration. Security is a shared responsibility, so please protect your account credentials and notify us of suspected incidents.
07Updates and contact
We may update this policy as our Services or legal requirements change. We will publish the new version here and update the effective date. Material changes may also be communicated through your account.
For privacy questions or requests, contact our Privacy Team at privacy@novastack.example or NovaStack Technologies Ltd., 100 Future Avenue, London EC2A 4NE.
