Clear,
considered.

By browsing or using the NAYORA website, you agree to use it responsibly and in accordance with these terms. All written content, images, logos and design elements belong to NAYORA or our respective partners and may not be reused without permission.

We only use information you share with us to respond to your message, process a request or improve your experience. We do not sell your personal information. Please contact us if you would like to ask about, update or remove information you have shared.

Order details, product availability and prices are confirmed at the time of purchase. Payments are processed through the payment method shown at checkout. If an item becomes unavailable, we will contact you with the clearest next step.

Shipping timelines and charges are shared with you before an order is confirmed. Delivery dates can vary by destination, weather and courier conditions. Please provide an accurate delivery address and a reachable contact number.

If you need to request a return or exchange, contact us within the period stated with your order. Items must be unused, unworn and returned with their original packaging. Beauty products, customised items and worn jewellery may not be eligible for hygiene reasons—our team will guide you before you send anything back.

We make every effort to show colours, textures and measurements accurately. Screens can display colour differently, and handcrafted or fabric pieces may have small variations that make each one unique.

Please review product details, sizing, delivery information and your order confirmation carefully. Keep your account or contact details secure and let us know promptly if anything looks incorrect.

For questions about these policies, write to hello@nayora.example or use our contact page. We are happy to explain a point before you place an order.